As an IT Support Coordinator, I have solid experience in ensuring efficient IT operations and providing competent support to both users and colleagues. I thrive in the role of a link between technology and people and have a structured approach to tasks where planning, prioritization and communication are in focus.
With a strong understanding of both hardware, software and system administration, I work purposefully to optimize support processes and create a well-functioning helpdesk. I have experience in coordinating support teams, handling incidents and service requests, as well as ensuring documentation and knowledge sharing across the organization.
I am motivated by creating good user experiences, delivering high-quality solutions and contributing to a stable and secure IT infrastructure. With a service-minded mindset and a solution-oriented approach, I help ensure that the IT department supports the business in the best possible way.
